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pages.HELP

<img style="font-family: inherit; color: inherit;" src="https://cdn.mysharefox.com/sandebilutleie/img/bg.jpg" width="100%" height="" />
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<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="0" data-end="292">Sande Bilutleie AS is a local and reliable car rental provider in Bergen, with branches in both &Aring;sane and Drotningsvik. We offer flexible and modern rental solutions for both private individuals and businesses&mdash;whether the need is short-term rental, long-term rental, or a replacement vehicle.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="294" data-end="624">The company is part of SandeGruppen and is built on the same solid expertise, structure, and quality as the group&rsquo;s car dealerships and workshops. This gives our customers confidence that our vehicles maintain a high technical standard and that service and follow-up are handled professionally throughout the entire rental period.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="626" data-end="961">Our fleet consists of well-maintained passenger cars and vans in various sizes and classes, suitable for everything from everyday use and holidays to transport and work. With a local presence in northern and western Bergen, we can offer quick availability, personal service, and a simple rental process&mdash;without unnecessary bureaucracy.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; font-family: inherit;" data-start="963" data-end="1038" data-is-last-node="" data-is-only-node="">At Sande Bilutleie AS, renting a car should be easy, predictable, and safe.
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Here on the help pages you will find answers to some of the most common questions - use the menu to navigate.

Do not find what you are wondering, want to give us suggestions for new products or give us feedback so we can get better?

<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

Renting is easy, safe and smart, but new to many. No wonder there will be no questions.
Take a look here - we have gathered what several rental enthusiasts are asking for. If you have other questions or good input, you are welcome to contact us.

Bring your booking code to your chosen location. Pick up the tool, and you are ready for your project. Deliver the product at the same place when you are done.

<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; direction: ltr; text-align: left; font-family: inherit;">Privacy Policy
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Sande Bilutleie AS wants you as a user to feel confident that we safeguard your privacy and process all personal data in accordance with applicable legislation.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Personal Data
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">To use the online booking service, you must provide your name, address, phone number, and email address. In order to register an order, information about the rental period and the type of equipment reserved/booked must also be stored. The service has an age limit of 18 years, and you must therefore also provide your year of birth. When using the service, your order history is stored.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">This personal data is used to deliver the service to you and is retained as long as you are registered as a user with us. The personal data we have registered is available and can be changed on your user page, which you can access within the online booking service after logging in. You may also contact us and request that your personal data be deleted or that you be deregistered from our systems. In that case, you will no longer be able to use the service unless you register again.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Disclosure of Personal Data to Third Parties
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Sande Bilutleie AS will not sell, exchange, or disclose your personal data to third parties. The online booking is handled in a system provided by Sande Bilutleie AS.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Payment Information
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">When you place an order, your card information is stored with the payment provider DIBS in order to process your order. DIBS stores the information in a secure and responsible manner and is PCI certified. This enables us to handle order changes, release of reservations such as deposits, refunds, additional charges incurred by the user (such as late return, damage, or similar), and to reduce misuse and loss.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Transaction information is stored in connection with your order, but not the card details themselves. Transaction data is retained for as long as you are registered as a user of the service, in accordance with the section on personal data.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Use of Collected Information
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">The personal data collected for these purposes includes both information you provide yourself (such as name, email address, etc.) and information collected through use of the service, such as which equipment you rent, as well as location data and technical information about your device and internet connection. Personal data may be supplemented with available information from third-party providers.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Cookies
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">When you visit our service, we use various technologies to recognize you as a user and collect data. For example, we use cookies to remember rental dates and equipment. Cookies simplify the use of the service and help provide you with relevant information when you visit our website. They are also used to temporarily store data such as available rental dates, prices, and similar information.
<p style="font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: inherit; text-align: left; font-family: inherit;">Through service logs and other tools, we may register information about the device and connection to our service, including operating system, browser version, IP address, cookies, and unique identification files. This information is used in anonymous and aggregated statistics, but may also be linked to your user account. The information enables us, among other things, to adapt the presentation of our service to the device you are using.

Choose the product station closest to you. Book and pay online. Done.

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

The car fulfilled all my expectations. Would love to rent from here again!

Frequent users can save with special membership pricing and benefits

For many products and activities

A Yourcompany.no membership gives access to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

A Yourcompany.no membership gives ccess to high quality products at membership prices so you can take on more and larger projects without worrying about buying expensive products. Pick up and  return at your chosen location.

Yourcompany.no JustClick is for everybody that needs a product once in a while. Convenient booking online, pick up and return at your chosen location. Get access to high quality products and save your money for something fun instead

The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage, late return or other costs such as road-tax etc. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

Yourcompany.no membership is for you who need a few more produts, or expect to use them more often.

Member prices on wide product selection

Additional discounts for longer term rental

Other membership benefits soon...

Enter the email address associated with your account, and we’ll email you a link to reset your password.

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All transactions made on the website are checked by Nets. We accept payment by credit card: VISA and Mastercard

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